CHCCS400C - Legal/Ethical Responsibilities Of Community Service Providers & Their Staff

[TEGANJASMINE]

Your Assignment Module Number and Heading: PROJECT ONE
Your Assignment Type: Standard Question
Currently Working in Childcare? No
Your knowledge: Beginner

Your Question?
Write a detailed report describing the legal and ethical responsibilities of community service providers and their staff. Include, in your report, the following: 1. Explain why documented policies, procedures and protocols are necessary:
ANSWER:
It is necessary for Policies, Procedures and Protocols to have a documentation of policies to help keep everything organized and to also keeps colleagues, clients and others on the right track when doing what a company sees as its mission in the way it believes is right to do it.

For an example, if the mission is to help those with problems in gaining employment the main focus of the company would to assess every individual and figure out ways to help them based on their previous experiences, workers may help clients get into training facilities and programs which may benefit them in gaining employment in the work force.

By having a documentation it helps prevent people from losing focus, by documenting things it is a great way to see what actually works and what isn’t being so successful when helping and working with clients.

Documented policies, procedures, and protocols keep systems in place for demonstrating to these funders that the organization is doing what it said, the way it said, and getting appropriate results. These protocols, policies and procedures also serve as a protection for both the organization and its staff and workers.
For example if an organisations policy states that no worker should work with a client that they are connected with outside the workplace, which can prevent people making accusations of “favouritism” such as: the worker that is friends outside of the workplace, may work closer with the client they know to help them gain employment and certificates etc. quicker than others, having this policy in place can prevent such allegations and also allow all clients to feel that they are being treated equally.

2. List the legislation and regulations and ethical conditions that apply to community service operations.
3. Describe the systems that might be put in place to ensure legal rights of clients are upheld and to make certain cultural, linguistic and religious diversity are responded to appropriately.
4. Explain the actions that should be taken if client rights are not properly upheld.

What is your answer so far or What have you done so far as an attempt to solve this question?
ANSWER TO QUESTION ONE ONLY:

It is necessary for Policies, Procedures and Protocols to have a documentation of policies to help keep everything organized and to also keeps colleagues, clients and others on the right track when doing what a company sees as its mission in the way it believes is right to do it.

For an example, if the mission is to help those with problems in gaining employment the main focus of the company would to assess every individual and figure out ways to help them based on their previous experiences, workers may help clients get into training facilities and programs which may benefit them in gaining employment in the work force.

By having a documentation it helps prevent people from losing focus, by documenting things it is a great way to see what actually works and what isn’t being so successful when helping and working with clients.

Documented policies, procedures, and protocols keep systems in place for demonstrating to these funders that the organization is doing what it said, the way it said, and getting appropriate results. These protocols, policies and procedures also serve as a protection for both the organization and its staff and workers.
For example if an organisations policy states that no worker should work with a client that they are connected with outside the workplace, which can prevent people making accusations of “favouritism” such as: the worker that is friends outside of the workplace, may work closer with the client they know to help them gain employment and certificates etc. quicker than others, having this policy in place can prevent such allegations and also allow all clients to feel that they are being treated equally.

Description and Message:
Hi I am really stuck on these questions, I have answered question one..
I am new to this forum and am not studying childcare, Im studying my diploma in community services but it seems that they both share some of the same units

Look forward to hearing from someone,
THANKYOU xx

[Lorina]

Welcome to Aussie Childcare Network!

You answer for Q1 is very detailed, well thought out and responds to the question well! For the rest of your questions I have some resources which will help you to answer the questions.

Framework For Human Services Worker (on the left hand side of the page there are sub heading you can choose to gather further information)

Community Workers & The Law

Hope these help,

,
L.A

[TEGANJASMINE]

THANKYOU

xxx

[Anita 30]

I'm up to the projects in this module and I'm having trouble with the 2nd question on project one? Is anyone able to give me direction on where to find information on the legislations needed for community service work?

[Lorina]

Community Services - Legislation


Lorina